kmG Hauling, Inc. Inclement Weather Policy
At kmG Hauling, we are committed to providing reliable waste management services to our valued customers. However, safety is our top priority, and during inclement weather conditions, we must take steps to ensure the safety of our team members, the public, and your property. Please review the following inclement weather policy for important information about service interruptions and changes.
1. Weather Monitoring and Decision-Making
We closely monitor weather conditions using reliable sources to make informed decisions about service adjustments. These decisions are made with safety in mind and aim to minimize disruptions to your service.
2. Service Suspensions
When inclement weather poses a threat to the safety of our team members or makes it unsafe to operate our equipment, we may temporarily suspend service. The types of inclement weather that may lead to service suspensions include, but are not limited to, heavy snowfall, freezing rain, ice storms, and severe storms.
In the event of service suspensions, we will communicate with our customers through the following channels:
Website: Visit our website at www.kmghauling.com for real-time updates and announcements.
Email: We will send email notifications to inform you of service changes.
Phone: You may call our customer service team at (703)961-1100 option 2 for the latest information.
Social Media: Follow us on social media for updates and information.
4. Service Rescheduling
When weather conditions improve and it is safe to do so, we will reschedule the missed services. Your regular service schedule will resume as soon as possible.
5. Customer Support
Our customer service team is available to answer your questions and provide assistance during inclement weather events. Please reach out to us at firstname.lastname@example.org or (703)961-1100 option 2.
7. Emergency Situations
In case of emergency situations during inclement weather, such as blocked routes or accidents, our team will work closely with local authorities to resolve the issue as quickly as possible.
8. Continuous Improvement
We are committed to continuously improving our inclement weather policies and procedures. Your feedback is valuable in helping us enhance our services.
9. Cold Weather Tips
These common winter weather factors may disrupt your regular services:
These tips will help ensure that your trash/recycling services run effectively during cold weather months:
10. Hot Weather Tips
For personal and community safety, avoid placing these items in your trash:
Trash can give off an unpleasant odor in hot or humid weather. Follow these tips to minimize odor:
We thank you for your understanding and cooperation during adverse weather conditions. Your safety and the safety of our team members are of utmost importance. If you have any questions or concerns regarding this policy or service adjustments, please do not hesitate to contact our customer service team.
Thank you for choosing kmG Hauling, Inc. as your waste management service provider.
kmG Hauling, Inc.